77rs's Privacy Policy — Our commitment to keeping your data safe

When you register on the 77rs platform, play games, or place bets, certain data is naturally generated. This Privacy Policy clearly explains what 77rs does with that data.

We believe data protection is not merely a legal obligation — it is the foundation of the trust we build with you. At 77rs, every piece of information you share is treated with the utmost care.

This policy applies to the 77rs website, mobile app, and all associated services. Please read and understand it before using 77rs.

77rs only collects information that is necessary to operate the platform and provide services to you. No extra or irrelevant data is collected.

We never collect additional information without your consent. In some cases, a photo of your NID card may be requested for identity verification — this is stored through a fully secure process.

77rs uses your information for the following purposes — and only these:

• Account Management: Login, password reset, and ongoing security maintenance
• Payment Processing: Processing Deposits & Withdrawals
• Customer Support: Resolving your issues quickly and accurately
• Fraud Prevention: Detecting suspicious activity to keep your account secure
• Bonuses & Promotions: Showing relevant offers based on your gaming patterns
• Legal Compliance: Meeting licensing and regulatory authority requirements
• Service Improvement: Improving platform speed, stability, and usability

77rs may share your information with third parties only under strictly limited circumstances, which are clearly outlined below:

• Payment Processors: Minimal information is shared with payment partners such as bKash, Nagad, and Rocket solely to process transactions
• Game Provider: Licensed game providers such as Pragmatic Play and Evolution Gaming can only access game-related data
• Regulatory Authority: Information may be disclosed to government or licensing authorities when required by law
• Investigative Authorities: Upon a valid request from law enforcement in connection with fraud or money laundering investigations

All third-party partners are required to uphold privacy standards equivalent to those of 77rs. Any breach of contract will result in the termination of the partnership.

Cookies are used on the 77rs website and app. Cookies are small data files stored on your device that make the platform easier to use and more personalized.

Types of cookies 77rs uses:

• Essential Cookies: Maintaining login sessions and security — these cannot be turned off
• Functional Cookies: Remembering your language, theme, and preferences
• Analytics Cookies: Understanding how the platform is used — without identifying individual users

Non-essential cookies can be disabled from your browser settings, though doing so may affect certain features. In the app, cookie preferences can be managed under Settings.

77rs uses industry-leading technology to safeguard your data — our security framework is on par with the banking sector.

• 256-bit SSL/TLS Encryption: All communication between you and our servers is encrypted
• Two-Factor Authentication (2FA): An additional layer of security via mobile OTP
• Real-Time Monitoring: Suspicious activity is monitored 24/7
• Data Stored Separately: Payment information and personal data are stored on separate, secured servers
• Regular Security Audits: Independent cybersecurity experts conduct regular assessments
• Data Backup: Backups are maintained across multiple secure locations

77rs retains your information only for as long as necessary. All data is kept while your account remains active.

• Account Information: For as long as your account remains active
• Transaction Records: Up to 7 years as required by law
• Gaming History: Up to 2 years (for responsible gaming monitoring purposes)
• Support Conversations: 1 year from the date of resolution
• After Account Closure: All data is securely deleted once legal retention obligations have been met

You can contact support to request a report on your data or ask for it to be deleted, provided there are no legal obligations requiring us to retain it.

As a 77rs user, you have the following rights over your personal data:

To exercise any of these rights, contact 77rs Support. We will respond within 30 days. If a request requires more time, you will be notified in advance.

77rs strictly does not collect data from or provide services to anyone under the age of 18. This is not just a policy — it is enforced at a technical level.

77rs may update this Privacy Policy from time to time. Changes may be made due to legal requirements, the addition of new services, or security improvements.

• You will be notified in advance via SMS or app notification to your registered mobile number whenever significant changes are made
• Continued use of 77rs after any changes takes effect will be considered acceptance of the updated policy
• The date of each update will be noted at the top of this page

Check back on this page regularly to stay up to date. If you have any questions about a change, feel free to ask our support team.

If you have any questions, concerns, or requests regarding your data, reach out to 77rs directly. We respond to all privacy-related matters promptly and respectfully.

• Email: support@77rs.ws
• Live Chat: 24/7 — the fastest way to reach us
• Response Timeframe: 24 hours for general enquiries, 30 days for complex requests